Sunday, July 22, 2012

Hardware and Software

When looking at the progress technology has made in the last few years, one may be “mind blown”. I actually worked in the wireless telecommunication field from 2008 to late 2011; Verizon Wireless to be specific. I worked as a salesman at a small authorized retailer (franchised).Since it was not a corporate store, the owners actually would help on the sales floor from time to time. Being in the business for nearly four years, I had seen how hardware and software allowed a small company to extend their use of information systems into the mobile regime of work.

Security Camera Surveillance- Around mid 2010, we had a new surveillance system installed at my location. The system was updated from an older one, which recorded in black and white on a cassette. The owner upgraded to a security system that recorded in color and full HD (High Definition). The difference with this system was; the owner had the choice of pulling up live surveillance footage from any of his five locations. Instead of having to get behind a computer and log in to the site, he was able to pull up the live video on his cell phone.

Clock in system-In early 2008, we were forced to clock in manually and record all the hours we had worked that week. A few years later, management came across a new system that integrated clocking in, commission and store data all in one!

Contact Transfer Machine-This piece of hardware is one of the most important things in a Wireless store. There would be big issues if we were unable to transfer a customer’s contacts.

Integrated Credit Card Machine-New software had been introduced to us. ” RetailiQ is the Leading Retail Management Solution designed specifically for the Cellular and Electronics Industry. Our award winning solution seamlessly integrates cellular POS, CRM, Inventory, Accounting, HR, Marketing, Intranet and eCommerce tofunction as a unified system”( http://findaccountingsoftware.com/directory/iqmetrix-software-development/retailiq/~alt).This was a big improvement considering, before this, we were writing manual contracts and receipts.

Gadget

1. I first went on to my blogspot profile.
2. Then I signed in using my Gmail email address.
3. I then clicked on Design which was located on the top right of the website.
4. I selected layout so I can edit my page.
5. Add Gadgets was then selected, to add a new Gadget to my blog.
6. After I saved my Gadget, I saved the arrangement.
I ended up choosing the +1Button. I figured a way to gain popularity with my blog is to get others insight. If they like my posts they can go ahead and click +1; which in turn would end up giving me some online credibility.

Intro

1. What is yourmajor?
I am Finance major.

2. What operatingsystem do you have on your computer?
I currently use Windows 7.

3. Do you have theright to upgrade the software on your computer?
I do have the right to upgrade my software; but it is up to date.

4. What Internet andcomputer related courses have you already taken and what are your usual activities on the Internet (Facebook, email, chats, etc.)?
I have taken plenty of online courses both at Ramapo College and Bergen Community College. My usual online activities consist of web browsing and email.

5. Have you takenonline courses before?
Yes I have.

6. Do you have MSOffice on your computer? If yes, which version?
I have Microsoft Office 2007.

7. Do you workanywhere now?
I am actually a fulltime Operating Engineer Helper. I am not perusing a career in Engineering; itis just a summer position,

8. When do yougraduate?
I anticipate on graduating summer 2013.

9. Add anything you want about your interests, skills, job projects, etc. that might help theinstructor and students understand you and your computer/Internet skills andinterests better.
I work in Manhattan with limited access to a computer; so I don’t get to login to Moodle until 7 pm. I consider myself pretty computer savvy.

10. What are yourhobbies or what do you like to do outside of school and work?
I box on an amateur level and weight train.

Social Networking Monitoring

With the ability to hire a contracted company to workside by side with any corporation to monitor Social Networking would be quite beneficial. I could just imagine a division that focuses on new hires by investigating any Social Network websites they may be apart of. Doing this discreetly is key.

By looking into someone’s profile whether it’s Facebook,Twitter, etc., we get a chance to almost paint a picture of the person we are researching. We can do this by viewing their information, how he/or she communicates and looking at pictures posted. By doing all of this, we get a chance to analyze this person and see if they meet our expectations. If our expectations are met, we will take that into account during the hiring process.

Doing external research such as monitoring potential new hires social networking profiles, can help us obtain any additional information that was not included on a resume submitted. When resumes are received, there are not that many distinguishing characteristics amongst candidates. So we can tap into people social networking profiles to help us make decisions on who and who not to hire.

T1.5

It has dawned on me that I currently work in a Machine Bureaucracy. I have been participating in an Operating Engineer summer program. An Operating Engineer can be defined as “a tradesman who operates heavy machinery and equipment that provide heat, light, climate control and power. Stationary Engineers are trained in many areas, including mechanical, thermal, chemical,electrical, and metallurgical, computer, and a wide range of safety skills”.This is a program I have participated in for the last three years. However,this summer turned out to be a little different. I was assigned to a building which was smaller (square feet) with a smaller crew. Being put in this situation actually worked in my favor because of the large responsibility I was given. With large responsibility comes a better overview of my work environment.

Working in the Operating Engineering field, you get an inside look on how an actual commercial building operates. Our job revolves around multiple information systems. Most of the energy related systems at work are some sort of information system. Different management companies are always looking for new systems that provide the building with more efficient energy. More efficient energy means, less monthly energy costs. Money can then be spent in different areas where needed. A way of cutting costs in the property management field is to implement more effective “time of day” schedules for lighting and HVAC. When this goal is reached, the Building Management office looks good. This in turn greatly pleases the building owners.

These new systems that are in place in our Engineering office is referred to as an EIS. Energy Information Systems provide real-time data about energy efficiency to personnel in a commercial building. This personnel consists of almost everyone in the organization (Operators, Engineers and management). A prime example would be the Eastman Kodak Company’s effort todrive energy costs down. These systems show a “ real-time view of all sensor and equipment readings throughout the site, monitoring andrecording over 100,000 plant-measured variables and displaying all of them in one easily accessible database. This is a far cry from the silo-like system of the past, when disparate and discrete reports were available only within individual buildings or plants and were rarely shared beyond a narrow populace”.(http://www.environmentalleader.com/2010/08/03/energy-information-system-a-key-to-driving-savings/)

With today’s new EIS systems, engineers are capable of overseeing more than one property. The property management company that employees me has a total of eleven properties. Even though these properties are rather close to each other, systems like the improved Energy Information System’shave come as a great help with great value.

T1.4

Upon starting an internet site to buy and sell used CD’s toother students; we must look at Research and Development. In this stage of theValue Chain Analysis, we must do research to know what the demand for used CD’s amongst students is. We must also look into what genre of music is popular within the student body; so we know what kind of used CD’s we should and should not purchase.

During the Production stage, we must pay close attention to how much product (CD’s) we want to buy. We must also pay close attention to quality of CD’s. We do not want to give customers a bad first impression;selling damaged products.

If I want to be successful with this website, I must advertise and heavily promote it. This falls under the Marketing and Sales section of theValue Chain Analysis. I must determine who may be the most profitable customers; those will be the people I am trying to attract. I can also run somekind of limited time promotion where I offer discounts. I would disperse flyers throughout the campus. Then I determine a fair selling price for the CD’s. Low enough to attract clientele, but high enough to profit.

When distributing the product, I could always have the product delivered to the customer’s room if they live on campus. If they are residing off campus, I will have the CD’s delivered. Because I am located on campus, I could put out flyers for delivery boys (after business has picked up).

As for Customer Service, I myself will be accessible at almost all times being that my email is synced with my Iphone. I will be able to offer some kind of warranty or of limited day guarantee if product is defective.

Thursday, July 12, 2012

Business Information System




Credit card machines are a form of information systems that are used by almost every kind of business. It seems as if debit and credit cards are replacing paper money. I myself have become accustom to using my credit card; never paying attention to the whole process that occurs right in front of my eyes. Customer’s information is inputted into this type of system by swiping the credit card. The credit card contains a magnetic strip with tiny magnets that that encode vital information about the credit card account. After this information is inputted, it then is processed. By processing the customers’ information, you (customer) give the merchant permission to deduct credit from your credit line; along with identifying the merchant. This data is then modulated into sound that transfers across the telephone network. It is then sent to a local credit card network node.

We can look at the output of this transaction being the confirmation of card approval. A receipt is a tangible form of output. It shows us our name/credit card information, where we bought our products and how much we spent. This is a very important system for all businesses. It allows customers to spend more money then they would actually hold (working out in the merchants favor). It also has made the consumers shopping process convenient. We have the ability to spend money we may or may not have without having to lug around cash.

Shain Prefi Spreadsheet